For the fastest line possible, use the OnArrival app to scan attendees into your event. If you have OnArrival Premium, you can also scan attendees into sessions.

QR codes work best, but OnArrival also supports the following barcode formats:

  • Aztec Code 128
  • Code 39
  • Code 39 mod 43
  • Code 93
  • EAN-8
  • EAN-13/UPC-A
  • Interleaved 2 of 5
  • PDF 417
  • UPC-E

Attendees can only be scanned in if their confirmation number or source ID is in the barcode. If you are using source ID, it must be the only field encoded in the barcode.       

Admin Console

Onsite check-in is the easiest way to register your guests attendance. Registration staff can either scan the QR code generated at the end of online registration or search the database manually for the attendee. From the admin view they can also view attendee details, check in attendees, print and re-print attendee badges.

OnArrival Home screen Admin     OnArrival Search Admin-1

back to top

Self Service Kiosk

There is also self service kiosk mode enabling the attendee to check themselves in. It is also not a problem if an attendee has not pre-registered, then they can sign up on the spot and take payment straight away if required.

You can allow personal information amendments and, if using the premium service, print name badges for you guest to wear at the event. 

OnArrival Welcome Kiosk    OnArrival Search 2 Kiosk

OnArrival QR Kiosk     OnArrival Success Kiosk

You can use the onsite solution offline but when connected, and if integrated, it will sync with registration every 15 mins. 

Networking requirements include a minimum speed of 5MBpS for every 10 stations and a DHCP hard line to connect the router that will be provided onsite.

Staff can track checkins from the app or view reports from the portal. If you'll be registering walk-ins, collecting payments, or need your check-ins continuously synced, make sure you have internet connection.

back to top

Check-in process

Scan Search  Walk-in
Scan QR Code Search name, email, company etc Click Register
Capture photo (optional) Tap Attendee Enter Name
Capture Signature (optional) Capture photo (optional) Enter Email
Preview Badge (optional) Capture Signature (optional) Answer registration questions (optional)
Print Badge (optional) Preview Badge (optional) Capture photo (optional)
 Check-in Print Badge (optional) Capture Signature (optional)
   Check-in Preview Badge (optional)
    Print Badge (optional)

back to top

Attendee Experience



Reviewed and Approved by Product Team