Please search the commonly used terms within Lumi.


Phrase Description
AGM An annual general meeting or AGM is a yearly gathering of a company's interested shareholders. At an AGM, the directors of the company present an annual report containing information for shareholders about the company's performance and strategy. Shareholders with voting rights vote on current issues, such as appointments to the company's board of directors, executive compensation, dividend payments, and the selection of auditors.
Alarm Each IML Connector and communicator contains a proximity alarm. They can be enabled to activate shortly after once the device has disconnected from the Base Station for example, when a device  goes out of the 100 meter range.
Base Station A base station is a customised transceiver that is the main communication point for our keypads. Usually located on the control desk or strategically positioned within the audience at events, it connects keypads to the Lumi software allowing for instant and accurate results.
Benefits of Lumi There are many benefits to using Lumi, one of which is our technology we can provide technology to suit any size of meeting wherever that may be located. Most importantly about our technology is that it is secure, reliable and accurate. One last benefit is our people. We can support you at your meeting to provide you confidence around your meeting and the successful running of it.
BYOD Bring Your Own Device refers to being allowed to use one's personally owned device, rather than being required to use an officially provided device. If you do not wish to use a proprietary device or paper poll card, a registration assistant can register a shareholder or member to a username which will allow them to use our virtual platform in-room. Features, such as the broadcast panel, can be disabled for in-room, mobile participants.
Click The IML Click is a simple response unit which is compatible with any laptop or PC via a data collection hub (IML Click USB Receiver) which plugs in to the computer via a USB port. The handset can be anonymous or identified via Lumi Register and has the ability to submit multiple or ranked votes as well as roam between systems. It was predominantly developed and manufactured by a third party, Fleetwood, as a resale product in 2011.
Communicator Launched in 2002, the IML Communicator was the first radio keypad manufactured by Lumi and replaced our infra-red technology. Lumi's now legacy core handset is a basic audience response unit with an alpha-numeric keypad and 8 bit display which is capable of displaying simple logo's. It allows delegates to vote and participate at the touch of a button, providing greater audience insight and instant feedback.
Connector When a shareholder or member attends a meeting they will be issued with an electronic voting device coupled with a smart card that uniquely identifies them within the database behind the scenes. The smart card is inserted into the top of the keypad and will identify the shareholder or member with their name on the screen and optionally the amount of votes that they are representing. The handset also has a built-in microphone that will allow a shareholder to join in any debate, raise a question and join a queue so the chair of the meeting knows that they wish to ask a question. There is also a qwerty keyboard that can be used to submit messages, much like an sms message on a mobile phone, and you can also use the trackball in the middle plus the number buttons to vote on any resolutions being put to the meeting. When a vote is opened, the display will automatically show the voting options and then a shareholder simply presses the number button which corresponds with their selected answer and as soon as that vote is submitted it's received in the back end system.
Control Number Registered shareholders and duly appointed proxies will have received this number from the Transfer Agent. If you are a beneficial holder or own your shares through a broker, you will need to get a control number from the Transfer Agent. Otherwise enter as a Guest (if Guest access is offered).
Direct Vote Direct vote is where the shareholder or member directly casts their vote against their preferred option.
Electronic Electronic voting is a very democratic way of voting allowing all shareholders or members to vote in real time. The responses are received immediately in our system, allowing us to give an instant result at the close of polled. Any votes captured using the electronic voting handsets are fully auditable after the meeting so we can prove how each individual voted.
ESG ESG stands for Environmental, Social, Governance. They are a set of criteria that help shareholders evaluate companies in which they might want to invest and may give a good indication as to the kind of company they are. They can range from things such as carbon dioxide footprint of a company, to labour practices, corruption. Reporting on ESG criteria is mandatory in some countries but many responsible organisations will discuss ESG at their AGMs. Some experts believe that organisations that show a good level of ESG performance will be more sustainable and focussed on the long term rather than short term profits and could even produce better financial results for their shareholders. ESG concerns are growing as more of the millennial generation make up the total pool of investors and shareholders. Many larger investment firms now prioritise ESG consideration when selecting which organisation to invest in.
Hybrid Hybrid AGM is a combination of a physical meeting where you have shareholders attending the meeting, as well as remote participation, whether that's somebody accessing the meeting from their office from their home, it's just having those multiple locations with everyone all attending the same meeting.
In-room In-room relates to meetings held at physical venues and attended in person by shareholders and guests. Lumi offer white glove, fully serviced events as well as self service options. The main benefit of our in room technology is a secure, closed network with instant and accurate results.
Kiosk Kiosk voting allows a shareholder or member to vote in their own time and at their own pace without using a handheld device. At any point of the meeting they can go to a kiosk voting booth and cast their votes on the resolutions put to the meeting. Using a qr code or barcode issued within the attendance letter or issued at registration, the attendee scans their code and a voting screen will appear the screen also tells the attendee the number of votes they have and information on available resolutions. Voting has been made as intuitive as possible, on a touch screen, to vote, attendees scroll the list of resolutions and make their choices on the relevant options. Once complete they press next and move on. A confirmation screen appears listing the resolutions and how they intend to vote. When the attendee presses the submit button, a vote received message appears to confirm receipt of the vote. Once the voting period closes, the scrutineers report can be instantly generated and provided to the company. The Lumi kiosk voting solution has been designed to be as easy to use as a paper poll card whilst retaining the accuracy and speed of electronic voting.
Meeting ID The Meeting ID is the unique, 9-digit number of the meeting e.g. 123-456-789. This number should be referenced in the meeting material which was distributed alongside your login credentials (username and password). Please contact your Transfer Agent or Registrar if you are having difficulty locating this information. If you clicked a URL to enter the meeting, the meeting ID is the last 9 digits of that URL.
Multi-motion Multi-motion voting allows shareholders or members to vote in their own time at their own pace on all resolutions being put to the meeting. Rather than each resolution being polled individually, multi-motion voting allows them to vote on all resolutions at the same time.
Notice of Meeting The Notice of Meeting is a document issued by a listed organisation to its investors and shareholders to inform them of an upcoming shareholder meeting. Everything you need to know about the AGM will be contained in this notice, including the date, time, and location. Your notice of meeting should also include a list of any special resolutions for shareholders to consider, alongside the standards resolutions being put to the meeting. Remember Special Resolutions require 75% and over support to be passed. If your meeting is entirely online or your company is offering shareholder’s the opportunity to attend online alongside an in room meeting the notice of meeting will also include how to access the meeting with the technology selected.
Paper Poll Paper poll cards are a legacy voting method  but are still present at most meetings for anyone who wishes to submit their votes non-electronically. The also provide backup in the unlikely event that technology fails. The submitted paper poll will be entered by a registration clerk into the Lumi software and the cast votes can instantly update the meeting totals.
Pre-voting Pre-voting is Lumi's platform that enables an organization to open its voting days weeks and even months prior to the start of its annual meeting. Members can easily log into the platform and cast their votes on a variety of motions including elections. The benefits of using pre-voting for your membership include accessibility which allows all of your members, wherever they are in the world, to cast a vote. Pre-voting will also help with your members engagement. The main benefit of using Lumi's pre-voting platform is that it will increase the number of votes that you receive prior to the start of your meeting.
Proxy A proxy is someone who you as a shareholder choose to act on your behalf if you are unable to attend the AGM yourself. Your proxy can then attend the meeting and vote your shares according to your instructions. It is very common for shareholders not attending the AGM may vote their shares by proxy. Sometimes this maybe voting by mail in advance of the meeting or it is also very common for a shareholder to appoint the chair as proxy. If you choose to vote by proxy you will receive a proxy ballot in the mail along with a information booklet called a proxy statement which describes the issue to be voted on during the meeting.
Questions During a meeting shareholders and other participants can ask questions through the Lumi platform. When people ask a question remotely it arrives in the platform, is then reviewed and vetted for language and relevance, and sorted into categories by the moderator. It's then displayed for the chairman of the meeting to see along with others in the same category. Whoever is asking the question at the meeting can then see questions on a similar topic grouped together and direct them to the most appropriate person for an answer. In a hybrid meeting, questions can be alternated with those from the room. Whether you decide to appoint a moderator from within your organization, instruct an independent moderator or use a member of the Lumi tech team, a well-moderated q and a can improve the efficacy of your meeting and manage the conversation without losing momentum. This level of efficiency and transparency can really help boost shareholder confidence and maintain the good order of your meeting. Meeting holders can even choose to collate answer and publish all questions after the meeting for complete transparency. Whichever way you choose to do it with Lumi you're always in complete control of your q and a and your meeting.
Quorum A quorum is the minimum number of shareholders required to attend an AGM for it to be considered valid. The quorum requirement will vary between organisations but it can often include shareholders that are in the room or attending online. Most meetings that need decision to be made will require a quorum to be confirm before any resolutions can be voted on. If a meeting does not satisfy the requirements, the chair of the meeting might wait for 15 minutes to see if more people arrive, adjourn the meeting to convene at another time in the hope that quorum can be reached or begin informal discussions. However, no decisions can be made unless there is a quorum present.
Registrar Millions of shareholders around the world interact with registrars or transfer agents as they are also known. A registrar is a company that helps organisations meet their regulatory requirements and undertake complex task. One of their core responsibilities of a registrar is to maintain and manage records for their clients including the official listing of all registered shareholders together with the shares that they own. They are also responsible to ensure dividend payments get to the right person.
Remuneration Remuneration is a hot topic in many markets at the moment and will likely be mentioned at any AGMs you to choose to attend. Remuneration is about pay not just salary and also encompasses bonuses, compensations or commissions an individual is awarded. As a shareholder you may be asked to vote to approve a directors or a company’s remuneration policy.
Resolution A resolution is a decision that needs to be made by the owners of a company, the shareholders and typically at the AGM. These can be routine company decisions such as approving the auditors, voting of whether a board member should be re-appointed or to approve the company's report and accounts. These resolutions, which can also be known as motions, are generally put forward by the board, before the AGM and require a simple majority to pass. There may also be special resolutions put to the meeting, for example to change the articles of association of the organisation their constitution if you like. These would typically require 75% of shareholders to approve it in order for it to pass. When a resolution is passed at an AGM the company and its directors are bound by it.
Security A hybrid AGM is secure. We go through regular penetration tests which is external parties trying to hack in and find vulnerabilities within the platform. These sort of tests happen on a regular basis and as part of every release of the platform that we do.
Self-registration The Lumi platform allows meeting attendees to self-register at the start of the meeting speeding up the registration process. Using a qr code or barcode included within the attendance letter, shareholders or members are able to register themselves directly into the meeting. A shareholder or member can approach an identified registration terminal to self-register into the meeting. Similar to a speedy boarding queue, the individual must have their attendance letter to be able to do this. Any shareholder who does not have their letter or if they have multiple accounts they wish to link, must attend a manned registration desk. Once the shareholder has scanned their code they are free to enter the meeting.
The Lumi self-registration product paves the way to a digital first agm cutting out vast amounts of paper while retaining all the audit trails and reporting information that you need.
Shareholders When you buy shares in an organisation you become part owner of that company, a shareholder. As a shareholder you have certain rights no matter how many shares you hold, for example to receive a share of the company profits or to receive certain documents from the company and to attend the AGM.
Simultaneous Interpretation (SI) A meeting is usually hosted in one language. Interpreter's listen to the meeting audio and constantly translate into another language. The translated audio can be connected to IML hardware providing delegates with the ability to listen to the meeting in a different language. Lumi do not usually supply audio cabling or hardware. This is normally coordinated between the Lumi operator and an audio engineer, AV company or translation company. The audio signal output from the translation connects to an IML Base Station. Lumi can support up to 6 audio channels however, to deliver acceptable audio quality, Lumi require a clear three quarters of the 2.4GHz radio spectrum available, to avoid interference. If Lumi are not provided with enough clear area in the 2.4 GHz spectrum, this could affect Connector audio quality.
Single Motion Single motion allows shareholders or members to vote on each resolutions separately, as they are put to the meeting. When a vote is opened, the display will automatically show the voting options and then a shareholder simply presses the number button which corresponds with their selected answer and as soon as that vote is submitted it's received in the back end system.
SmartTouch This is a customized smartphone that can be used with the full portfolio of Lumi Apps, including the Voting App, Event Apps and AGM solutions.
Smartcard When a shareholder or member attends a meeting they will be issued with an electronic voting device coupled with a smart card that uniquely identifies them within the database behind the scenes. The smart card is inserted into the top of the keypad and will identify the shareholder or member with their name on the screen and optionally the amount of votes that they are representing.
SRD II The European Union’s revised Shareholders’ Directive aims to improve the way EU listed companies and their investors talk to each other. By September 2020 companies that have issued shares and their financial intermediaries must change how they identify shareholders and how they tell them what's going on. The directive makes it easier for companies to know who all their underlying shareholders are and to be able to communicate directly with them. It also makes it easier for shareholders to exercise their rights as owners of the company. The directive encourages shareholders to take a longer term approach to their investment and to create transparency between issuers and their shareholders. Crucially any shareholder can now request a vote confirmation from the issuer to verify their votes have been received and counted. To prepare for these changes companies need to create an action plan to ensure they are ready, bearing in mind that each member state may interpret the rules differently. 
Streamline We have years of experience helping companies and memberships streamline their meetings our voting devices allow us to increase the speed and accuracy of voting on all resolutions including the most complex of elections they also allow us to help moderate your q and a sessions our software then allows us to generate secure and accurate reporting post meeting for you.


A virtual meeting allows a company on membership to host their meeting virtually without the need for a physical location. Or members or shareholders can authenticate into that meeting as if there was a physical meeting and cast a vote, sending a message listen and watch that meeting at their leisure.


Reviewed and Approved by Global Support 23/01/23