What is the Dial-in Audio Question solution?

Alongside our integrated virtual microphone, participants can also dial-in using a phone.

How it works
  1. When a participant joins a meeting they will see the information screen which contains shareholder instructions. This screen will list the virtual microphone phone numbers to call. This information is hidden from guests through HTML Markup language.
  2. Once a participant dials in they are welcomed by an operator who will authenticate the participant against a database provided by the company.
  3. If the participant has credentials to speak at the meeting the operator will instruct the participant of the next steps (i.e. press *1) to enter the queue.
  4. Audio from the meeting will still be present when in the queue.
  5. When an audio question request is received the Lumi operator will inform the Chair via private message service which will appear with other text based messages.
  6. When the Chair calls for the audio question at the meeting, the operator will un-mute the participants mic and they can address the meeting.
  7. Once the participant's question has been answered, they are either placed back into the queue for another question or disconnected.


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    Reviewed and Approved by Product Team