What is Lumi's Third-Party Virtual Microphone Solution?

Lumi can provide an external virtual microphone solution that is accessible from the platform.

How it works

  1. When a participant joins a meeting they will see the information screen which contains shareholder instructions. This screen will host a link to the virtual microphone request form. This information is hidden from guests through the HTML Markup language.
  2. Once a participant clicks the link they will need to allow the microphone to be used in the browser. Then enter their name and click the green button.
  3. They are welcomed by an operator who will authenticate the participant against a database provided by the company. If the participant has credentials to speak at the meeting the operator will instruct the participant on the next steps to enter the queue.
  4. Audio from the meeting will still be present when in the queue.
  5. When a virtual audio question request is received the Lumi operator will inform the Chair via private message service which will appear with other text-based messages.
  6. When the Chair calls for the audio question at the meeting, the operator will un-mute the participant's mic and they can address the meeting.
  7. Once the participant's question has been answered, they are either placed back into the queue for another question or disconnected.

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Reviewed and Approved by Global Support 19/01/23