Add-in issues

Lumi ViewPoint is a PowerPoint add-in application. It can be turned off and on without uninstalling.

If the Lumi ViewPoint add-in is consistently deactivated or goes into non-responsive mode then try disabling any other add-in and restarting the software.

  1. Whilst in PowerPoint go to File
  2. Click Options
  3. Go to Add-ins
  4. Go to Manage at the bottom and select COM Add-ins
  5. Click Go
  6. Untick all add-ins 
  7. Click OK
  8. Lumi ViewPoint should disappear from the ribbon
  9. Go to File
  10. Click Options
  11. Go to Add-ins
  12. Go to Manage at the bottom and select COM Add-ins
  13. Click Go
  14. Tick only Lumi ViewPoint
  15. Lumi ViewPoint should re-appear in the ribbon

Known Add-ins\antivirus that cause conflicts:

  • AVG 
  • McAfee
  • Norton
  • Articulate
  • Sendsteps
  • Think-cell


You must have a fully licenced Windows Operating System and Microsoft Office in order to use Lumi ViewPoint.

Other pre-requisites are also required along with Admin Rights.

Lumi ViewPoint dark
Reviewed and Approved by Product Team