My Control Number Doesn't Work

Control numbers are not issued by Lumi but a transfer agent.

Incorrect control Number

Click the Join Live Meeting button or go to to enter the meeting ID.

Please ensure you are entering the control number issued by a Transfer Agent. Registered shareholders and duly appointed proxies will have received this number from the Transfer Agent.

If you are a beneficial holder or own your shares through a broker, you will need to get a control number from the Transfer Agent. Otherwise enter as a Guest (if Guest access is offered).


Whilst Lumi live chat or support can assist with enquiries the quickest way to obtain live event support is by contacting the transfer agent or registrar. This information is typically found on the notice of meeting communication sent out to all Shareholders notifying them that the meeting was taking place.

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Reviewed and Approved by Product Team